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Nidderdale Group Practice

We are a five-Partner practice operating from three modern, purpose-built surgeries covering the area of Nidderdale stretching from the western side of Harrogate up to the remote areas of Upper Nidderdale such as Scar and Lofthouse.

The practice premises has access routes suitable for patients using wheelchairs or walking aids and all clinical rooms are accessible. Patients may be dropped off outside our surgery entrance and there is an on-site wheelchair available. Each building has disabled toilets facilities and induction loops for the benefit of hard-of-hearing patients are available.

 

This website tells you about the practice and the services that are on offer from the Primary Health Care Team, which includes receptionists, dispensers, practice and district nurses, health care assistants, midwife and health visitors in addition to the doctors and nurse practitioners.  We also enjoy the support of a visiting podiatrist, physiotherapist, counsellor and mental health link worker and a Carers Resource worker.

On joining the practice you will be offered a new patient health check with the health care assistant or the practice nurse as part of our policy for health promotion. 

Our Mission Statement

Nidderdale Group Practice is committed to providing the highest quality of care for people living in Nidderdale, within Nidderdale.


Accessible Information Standard

The Accessible Information Standard aims to make sure that disabled people have access to information that they can understand and any communication support they might need. Further information can be obtained by reading the attached leaflet below:

Accessible Information Standard Information Leaflet

Should you have any requirements or know of a patient who needs support please let the Practice know and we will help provide support whether that is providing information in large print or putting a patient in touch with British Sign Language (BSL), an interpreter, email or braille.

Further information can be obtained on the NHS England website:

 www.england.nhs.uk/accessibleinfo

Charities including Action on Hearing Loss, CHANGE, Sense and the Royal National Institute of Blind People (RNIB), will also be able to provide further support.

Please do not hesitate to contact us if you have any questions.


Registering with the Practice

New patients should register at Reception. If you would like more information how to do this please click here.

 All our patients have been allocated a named GP who will have overall responsibility for your care and support. This does not prevent you from seeing any GP in the practice. This doctor is chosen at random and you can find out the name of your “named GP” by contacting the surgery. Should you have a preference for your allocated GP then please contact the surgery.

When making an appointment you can choose to see any of the doctors at your surgery, but remember you may have to wait longer to see your doctor of choice.

If you would like to download our Patient Information leaflet please click here


Friend & Family Survey

With effect from 1 December 2014 when you visit our surgeries you will have the opportunity to take part in the Family & Friends Test by answering a simple question about your experience.  Your response is anonymous and you will be able to post this in a ballot box in Reception.  Alternatively you will be able to complete the survey by clicking on the link under 'Have your say' to the right of the screen.

We will collate your responses each month. To view our results please click on the link below:

Friends and Family Test Survey Results


Send us your comments or suggestions

Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone the surgery to make an appointment to see the appropriate person

Send us your comments or suggestions


On-Line Services

If you have registered for our on-line service please click on the button below to log into Systmonline.

If you have not already registered for this service and would like more information please click here.


Practice Closures

We are closed for staff training on the following day:

  • Wednesday 30 November 2016 from 4pm onwards

If you have an urgent medical problem which cannot wait until the surgery opens the following morning please ring 0330 123 0938.

If you require assistance when the surgery is closed click here


(Site updated 22/11/2016)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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