Dispensary during the COVID Pandemic:

When collecting medication from the surgery, please use the dispensary windows at each site. Please only use this for medication collection and queries. If you are attending an appointment or need to drop off a sample, please ring the doorbell/intercom for reception or approach the reception window at Birstwith surgery (by the car park).

For patients who would normally collect a paper prescription from Pateley Brdige Surgery: Unless you tell us otherwise we will assume you are happy for scripts to go directly to the nearest chemist if you are a non-dispensing patient. This is to minimise footfall in the surgery and reduce the risk to patients and staff. Please let us know if you would prefer to continue to pick up your script from reception. 

If you have symptoms associated with coronavirus you are advised to stay home for 10 days.

If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal duties.

But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days. The most up-to-date public guidance is always online at

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. Alternatively, please call 111.

NHS North Yorkshire CCG Update

We have been working hard across North Yorkshire and York to redesign how we provide primary care services to our patients as we work through the COVID-19 outbreak.We are putting in place a new approach and you will see changes if you access services from your GP.

Click on the link below to download more information:

NHS North Yorkshire CCG Update.pdf

Practice Update

The COVID pandemic situation continues to require ongoing changes to the way we provide care in Nidderdale as per notices and messages over recent months. Things are changing so quickly that a general update would be rapidly out of date, so national resources are a better bet (NHS website or NHS 111).

However - a few important comments at this difficult time: firstly please be assured we have no intention of closing! Even if we get down to a very small number of staff able to come to work, we intend to keep open at least one of our sites.

Secondly, now several months into the pandemic, patients are understandably frustrated, fed up or confused. Please see our Pandemic Update Page and FAQs above.

Dr John Hain - Managing Partner

To request medical certification from absence of work related to the Covid-19 pandemic - please click on the link below:

Request for medical certification from absence of work related to the Covid-19 pandemic.pdf

Primary Eyecare - Covid 19 Telephone Assessment Service - Minor Eye Conditions

  • Do you have a new eye problem?
  • Are you registered with a Local GP practice?
  • Do you think you need advice or an appointment with a professional?

Please contact their Telephone Assessment Service on 0800 368 5152 where a clinician will be able to advise whether a face to face appointment is absolutely necessary. Should you need to be seen face to face, they will arrange wherever possible for you to be seen in your usual practice.

Telephone assesment leaflet COVID 19.pdf