It is the aim of the practice to provide, safe and secure on-line services, in line with the GP Systems of Choice (GPSoC) NHS England guidelines and data protection legislation, ensuring that services are easily accessible and user friendly to enable patients and the practice to acheive maximum benefit.
There are two levels of on-line access:
Standard access - Allows you to book/cancel GP appointments and order repeat prescriptions.
Enhanced access - Allows you to book/cancel GP appointments, order repeat prescriptions, view your Summary Care Record and access your medical record from 31st March 2017.
The Practice will provide on-line services to patients as detailed below:
|Age of patient||Services offered|
|18 years plus||Standard and Enhanced access|
18 years plus (Proxy Access)
|Standard access only|
|16 to 17 years||Standard and Enhanced access|
|11 - 15 years|
The practice does not offer online services to patients aged between 11 - 15 years. NHS England recommend that practices adopt a very cautious approach to allowing parents access to their childs medical record once the child reaches 11.
Children vary in the age at which they are able to make an independent and informed decision about who should have access to their record. We have decided to adopt the most practical approach and withdraw parents access as soon as the child reaches 11 unless there are exceptional circumstances.
|11 - 15 years (Proxy Access)|
The practice recognises that in exceptional circumstances it may be a requirement for a parent/carer to have proxy access to a child's record after the age of 11. Each case will be assessed on an individual basis by a GP who will decide if the proxy access is to be authorised.
On the young person's 16th birtday the clinical system will switch off all the remaining proxy access except where the young person is competent and has given explicit consent to the access.
A young person may decide at a point, once they are mature enough to act autonomously, to request access themselves.
|0 - 10 years (Proxy Access only)||Standard access only|